We offer same day processing for orders placed before 12pm. Orders placed after 12pm will be processed the following working day. Orders placed on a weekend will be processed on the following Monday. All deliveries are made from our warehouse based in th UK. We use the Royal Mail postage service.
Once your order has been processed we will send you email confirmation to let you know it has been dispatched.
We can modify your order for you if it has not been shipped. Once it’s shipped, we will not be able to modify or update your delivery address.
We use Royal mail 48 hour service. This is not a tracked service, but provides confirmation of the place and time of delivery.
If you order shows as delivered on the tracking, it is your responsibility to follow up the parcel with the Royal Mail. We will not resend parcels or offer refunds for parcels which have been shown as delivered.
What to do if my parcel is shown as delivered and I have not received it:
- Please follow the instructions on: Royal Mail
Our standard 48 hour postage cost is £4.50
If you have any questions please email us at firstname.lastname@example.org